Training

WE ENSURE THAT TECHNICAL, PROFESSIONAL, OCCUPATIONAL AND LEADERSHIP SKILLS ARE DEVELOPED AND NURTURED.

Our culture strongly encourages employees to acquire new skills or advance existing skills and knowledge, which is where the Training department comes into play. Here, we strive to share and shape opinions through dialogue and engagement.

WORLD-CLASS FACILITIES

WE MAKE USE OF STATE-OF-THE-ART LEARNING AND TRAINING FACILITIES AND HAVE A DEDICATED, FULLY SERVICED TRAINING CENTRE.

Our technical training facilities can accommodate up to 126 employees each at the same time. Development workshops are conducted in fun, active and energising manners, ensuring we live our motto of having fun at work.

FIRST-RATE TRAINING PROGRAMMES

A team of experienced Training Facilitators using Outcome-Based Learning methodology, instructional design and the latest technology facilitates all our internal training courses. We embrace all mediums of learning – from providing formal study loans and bursaries with accredited institutions, to on-the-floor live coaching and consistent feedback.

In addition to our bespoke training programmes, you will also receive training on the following sought-after skills:

  • Effective Communication
  • Leadership Programme
  • Honest Conversations
  • Emotional Intelligence
  • Business Writing Etiquette
  • Stress and Time Management
  • Conflict Resolution
  • Customer Service Operations

As a Learning Organisation, we aim to shape you into the best version of yourself. In addition, we work to provide you with skills, which are directly transferrable into the workplace.

WHY CHOOSE DIGIOUTSOURCE?

DigiOutsource is your one-stop career shop! If you are looking to grow and have a future in a business where people listen and take your ideas seriously, then this is the place for you. In the years I have been working here, I have experienced a lifetime’s worth of exposure to all areas of a corporate business. I have the privilege of being a Technical Trainer, which is an incredible position to be in, as I get to interact with people and guide them through the business on a daily basis. If I’ve learnt anything at DigiOutsource, it’s that we are the future in the customer service industry. Always seek knowledge!
During my time at DigiOutsource, I have worked as a merchant administrator in Banking, then as a Technical Trainer in the Training department. What I love about my job is that I get to help people achieve their very best. Here, everyone is encouraged to upskill themselves and carve out a career – all you have to do is ask! DigiOutsource acts as a partner by supporting your ambitions and willingness to grow and learn. I’ve never worked at a company that is so open and values honest communication. Plus, I’ve never been so well taken care of.