Privacy Policy


DIGIOUTSOURCE PRIVACY POLICY

DigiOutsource respects your privacy and is committed to keeping your information confidential. For the purposes of this policy, ‘DigiOutsource’ means Digital Outsource Services Pty Ltd (2012) and all of its subsidiaries and associated companies.

THE INFORMATION WE COLLECT

The personal information that you provide is collected and processed in order to access our services. We may retain some information to monitor our site or use to communicate with you with regards to vacancies or any other enquiries submitted. Depending on the purpose of use, the collection of information will be relevant and used for the required purpose.

We collect information directly from you when you provide us with your personal details: for example, when you apply for a job with us or submit enquiries to us or contact us. Where possible, we will ensure that you are informed of the required information that you need to capture and the information that is optional. Our website makes use of information gathering tools in collecting visitor usage information and assists us in making our website more user-friendly. Further to this, we may employ cookies as needed. Cookies are small data files from our website, which are stored on your device while you are browsing. The information gathering tools used are not able to identify individual users, but allow us to collect statistics on the usage of the website and to facilitate a better user experience.

You can disable the ability for the cookies to be utilised in customising your interaction with our website, and by doing so, understand that this may result in some of the website services being unavailable as a result. If, for any reason we adjust the information collection process, we will amend the policy accordingly.

HOW WE USE THE INFORMATION

We collect and use your personal information for the intended process, for example:

  • To improve user experience through statistical analysis
  • To provide the relevant vacancy information or feedback

We also comply with international legal and regulatory requirements on the usage of your personal information.

DISCLOSURE OF INFORMATION

Your personal information may be disclosed to our group of companies that provide similar career opportunities. The information that we obtain may be disclosed or shared with our group of companies or other parties to:

  • Protect the rights of our company
  • Disclose the information in terms of any law request
INFORMATION SECURITY

Legally, we are obliged as an organisation to provide adequate security to personal information that we store in order to protect from unauthorised access to the information. We are continually reviewing our security controls and processes to ensure your personal information is protected and secured.

In certain cases, we may need to transfer your personal information to different locations for processing or storage. Where this is the case, we will ensure that the recipients agree to handle your information with the same level of protection and security that we are obliged to.

YOUR RIGHTS TO ACCESS INFORMATION

You have the right to request access to the personal information we hold about you. By writing to us at the address specified below, you may request details of the information that we hold about you. Once the request is received, we will take reasonable steps to confirm your identify, and will provide this information within a reasonable time period from your request.

CORRECTION TO YOUR INFORMATION

You have the right to ask us to correct, update or delete the personal information stored about you. Once such a request is received, we will take reasonable steps to confirm your identity, and notify you within a reasonable time period as to whether and, if so, to what extent, we will comply with your request. If, for any reason, we do not comply with your request, we will provide you with the reasons for this.

CHANGE TO THIS NOTICE

This privacy policy may be changed from time to time in line with new developments and opportunities, and to remain compliant with prevailing legislation. Any changes we may make to our privacy policy in the future will be posted on this page.

HOW TO CONTACT US
  • Please feel free to contact us should you have any questions about our privacy policy. The contact details are as follows:
  • DigiOutsource
  • 1 Waterview Close
  • Century City
  • Cape Town
  • 7441
  • South Africa
  • Email: compliance@digioutsource.com
  • Contact number:+ 27 21 528 9300